Instructions about the Sears credit card login to make payments, manage your Sears Mastercard Citi account, and get more information about retrieving your password, registering a new online account as well as contacting customer service will be found in this article. Keep reading!
About Sears And Sears Credit Card
Sears is one of the nation’s leading merchandise retailers and is a wholly-owned subsidiary of Sears Holdings Corp. (SHLD).
Its history dates back to 1886 when a station agent named Richard Sears started selling gold watches by mail and eventually built a business empire with a mail-order catalog that sold everything from hats to houses.
Formerly called Sears, Roebuck, and Co., the company continued to thrive well into the late 20th century, opening stores coast to coast and acquiring brands such as Kmart, Kenmore, Craftsman and DieHard.
The company has fallen on hard times recently, filing for bankruptcy in 2018. Once the country’s predominant retailer and largest employer, in November 2019 the company announced it was closing all but 182 stores.
As of April 2022, there were only three Kmart stores still open and according to an Axios report from May 2022, the number of Sears stores open is unknown.
Sears offers a standard Sears Card in-store and has also partnered with Citibank of Citigroup Inc to offer customers a variety of “Shop Your Way” co-branded general-purpose credit cards with rewards and discount programs.
These cards earn points on everyday purchases such as gas or food and can be redeemed at Sears stores.
The most basic level of the Shop Your Way credit card is the Sears Card, which customers can use in-store at Sears and Kmart or on their websites. Sears Citibank MasterCard can be used to pay for purchases anywhere MasterCard is accepted.
The Benefits Of Having A Sears Citi Card
Sears credit cards do not charge an annual fee and have an annual interest rate of 0.00%. Some of the major benefits of the Sears Credit Card relate to saving money and earning points on every purchase, including:
- 5% off select purchases sitewide
- 12 months of financing on select sitewide purchases of $299 or more
- 5% in points in purchases at gas stations
- 3% in points at grocery stores and restaurants
- 2% in points on purchases at Shop Your Way merchants
- 1% in points on all other qualifying purchases
How To Log In To Your Sears Credit Card Account Online?
Follow the below steps to sign in:
- Go to the Sears credit card login page
- Enter your User ID and Password ( which are associated with your CitiBank online account )
- Click “Sign on”
Note: Once you enter your ID you can check the little box beneath if you’d like the system to remember it in your particular device but if you’re using a public device, make sure you leave it unchecked.
The video for login instructions:
How To Access Sears Card From A Mobile App?
Log in to your Sears credit card through the Citi bank mobile app — it’s available on both iOS and Android.
Download it on both on Apple Store and Google Play
- Open the app on your phone
- Enter your Username and Password
- Look for the Sears credit card and do anything you want with this card
How To Sign Up For Your Sears Online Account?
If you already owned a credit card, you can follow these steps:
- On the login page, click “ Register your card”
- Enter your card account number
- Click “Continue” and follow the instructions
If you haven’t had a card yet, please follow the steps:
- Visit this site
- Provide info including Name as It Appears on Your Card, Primary Cardholder’s Social Security Number, and Phone
- Click “Send code”
Note: After filling in all your info, choose the way you receive the verification code like Text Message (Mobile Only) or Phone Call. Normal cellphone charges may apply for delivery of this Identification Code.
How To Retrieve Sears Credit User ID/ Password?
Don’t worry if you forgot both of them. We will help you
For User ID
Here is what you should do to reset your Sear credit id:
- Go to this site
- Enter your credentials ( card number, name as it appears on your card, security code, and last 4 digits of the primary SSN of the cardholder )
- Click “Verify”
For Password
Easily and quickly reset change it by the below guide:
- Go to this site
- Enter required info
- Click “Verify”
Note: To help protect your identity, please change your password every 60 to 90 days
How To Make A Sears Credit Card Payment?
There are some options to make an online payment for you
Sears Credit Card Login Pay Bills Online
You just need to access your account and then:
- Go to the Payment section
- Select the amount you want to pay and the date of the payment
- Select the method
- Check and review details you entered are correct and click “Submit”
Pay Credit Card Bills By Phone
Call (1) 800-669-8488 and enter your card details when prompted. Once you have done this, simply follow the automated instructions to complete your payment. Keep in mind that for Sears credit cards, each payment made through a representative incurs a fee.
Pay Credit Card Bills By Mail
Paying your credit card bills by mail is also an option. Send your payment coupon and a check or money order to the appropriate address:
Shop Your Way Mastercard®
P.O. Box 78024
Phoenix, AZ 85062-8024
Overnight Payments
- Attn: Consumer Payment Dept.
- 6716 Grade Lane
- Building 9, STE 910
- Louisville, KY 40213
Sears Card®, Sears Mastercard® with ThankYou® Rewards and Sears Home Improvement
P.O. Box 9001055
Louisville, KY 40290-1055
Overnight Payments
- Sears Payment Center/Overnight
- 6716 Grade Lane
- Building 9, STE 910
- Louisville, KY 40213
Pay In-Store
You can make a payment at any Sears stores
Contact Sear Credit Card Customer Service
If you have trouble with your account, please contact:
For Shop Your Way Mastercard®
Phone number:
- TDD/TTY for Hearing Impaired: 1-877-816-8691
- Outside the U.S., Canada and Puerto Rico: 502-522-1600
- General: 1-877-816-9063
- Activate your card: 1-877-225-6719
Mail address:
P.O. Box 6282
Sioux Falls, SD 57117
Telephone number:
- TDD/TTY for Hearing Impaired: 1-866-357-2484
- Outside the U.S. – Call Collect: 208-822-0001
- Sears Puerto Rico Customer Service: 1-800-437-3277
- General: 1-800-669-8488
- Activation: 1-800-887-1403
- Collections: 1-800-733-1116
Email address:
P.O. Box 6275
Sioux Falls, SD 57117